Resort Hotel Alex Zermatt, Zermatt ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Resort Hotel Alex Zermatt features a unique blend of alpine tradition and modern luxury. The hotel is located in the heart of Zermatt, just 300 meters from its center, making it a prime spot for visitors exploring the iconic Matterhorn. With a commitment to top-class cuisine and personalized service, it aims to provide an unforgettable experience for its guests. The establishment's history interweaves with the culture of Zermatt, creating a rich tapestry of hospitality and adventure.

Location

Located just 300 meters from the center of Zermatt, the hotel is easily accessible and positioned perfectly for exploring the surrounding area. The car-free village of Zermatt can be reached via train from major Swiss cities, with convenient pick-up services available upon arrival. The hotel also offers electric vehicle transfer for hassle-free transport to and from the train station, ensuring that guests can enjoy a seamless journey amidst breathtaking Alpine scenery.

Rooms

The Resort Hotel Alex offers a variety of accommodations, including Classic Single Rooms, Double Rooms, and luxurious suites. Each room is individually furnished and features amenities such as a bathtub, free Wi-Fi, a flat-screen TV, and most offer views of the mesmerizing Matterhorn. Rooms over 22 m² include further comforts such as a balcony, allowing guests to enjoy the fresh alpine air. Attention to detail in the design ensures that every space reflects the hotel's commitment to both comfort and style.

Eat & Drink

Culinary experiences at Resort Hotel Alex are guided by top chef Frédéric Fischer, focusing on Valaisian specialties and international cuisine. The half-board package includes a hearty breakfast buffet and exquisite three to five-course dinners at the on-site restaurant. Guests can enjoy their meals on the sun terrace or in the elegant dining areas, alongside a comprehensive selection of wines. For those seeking a more relaxed atmosphere, the Alex Lounge Bar and Smokie's Corner provide a place to unwind with cocktails or enjoy premium cigars and whiskeys.

Leisure & Business

The wellness area at Resort Hotel Alex features an expansive indoor pool, a sauna complex, and various massage rooms, promoting relaxation and rejuvenation. For business travelers, the hotel offers flexible event spaces that can accommodate meetings and seminars of various sizes, equipped with modern audiovisual technology. Additionally, guests can engage in recreational activities ranging from skiing and mountain biking to tennis and squash, ensuring a balance of relaxation and adventure.

“The hotel's location is perfect, just a short walk from the train station and close to all the shops and attractions.”view full review

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“A charming hotel with exceptional and friendly service” view full review

Top location:Highly rated by recent guests(10.0)

Check-in/Check-out

from 15:00-23:00

from 06:00-11:00

Amenities

No parking available.

High-speed internet access is available in the hotel rooms for additional charge.

Other information

At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.

There are no cots provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

English, German, Italian

Year renovated:2012

Number of floors:5

Number of rooms:84

Former name

Hotel Alex

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Mountain view

Heating

Bathtub

room details

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Standard Double Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Mountain view

Heating

Bathtub

room details

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Classic Junior Suite

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Mountain view

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Zermatt300 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station200 m

Train100 m

Bus

Bus stop 11.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Relaxation

The huge swimming pool and indulgent sauna provided the perfect escape after a long day of activities.view full review

Delicious Breakfast

The breakfast spread was incredible, with fresh, made-to-order dishes and a fantastic selection of pastries and coffee.view full review

Stunning Views

Our luxurious suite offered breathtaking views of the Matterhorn, creating a magical atmosphere for our stay.view full review

Awesome Activities

The variety of sports facilities, including squash and tennis, kept us active and entertained throughout our visit.view full review

General

No smoking on site
Internet access
No parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Map view

street view

Bodmenstrasse 12, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

2.2 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.5 km

Moosstrasse

Gorner Gorge

2.0 km

Sunnegga

2.7 km

Ski Area

Wolli park for beginners Sunnegga

2.1 km

Theme Park

Forest Fun-Park Zermatt

1.4 km

Beach

Leisee

2.2 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.8 km

Garden

Ricola Herb Garden

2.2 km

Garden

Dossen Glacier Garden

3.3 km

Zmutt Glacier

3.0 km

Zmutt

3.0 km

Bridge

Hangebrucke

3.3 km

Weiler Zmutt

Kapelle Mutt

3.0 km

Church

Kapelle Riffelberg "Bruder Klaus"

3.5 km

Platthorn

3.5 km

Nearby

Museum

Matterhorn Museum

500 m

Cemetery

Mountaineer's Cemetery

540 m

Church

St Peter's English Church

280 m

Bridge

Photopoint Kirchbrucke bridge

520 m

Church

Parish Church of St. Mauritius

560 m

Bahnhofstrasse

Walk of Climb

390 m

Stellisee 3920 Zermatt

Stellisee

240 m

Hinterdorfstrasse 25

Hinterdorfstrasse

440 m

Hohbalmen

160 m

Castor Mountain

160 m

Murmeli Brunnen

120 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

270 m

Denner Partner

300 m

Triftbachstrasse 7

Bergfuhrerdenkmal

460 m

Restaurants

Swiss Chalet

210 m

18 Bahnhofstrasse

China Garden

200 m

Bahnhofstrasse 18

Schweizerhof Kitchen

70 m

Bahnhofstrasse 5

Cheese Factory

100 m

Bahnhofstrasse 5 In Schweizerhof

Republic Zermatt

240 m

Brantschenhaus 18

Derby

150 m

22 Bahnhofstrasse

Petit Royal Cafe

140 m

Bahnhofstrasse 7 3920 Zermatt

Walliserkanne

240 m

32 Bahnhofstrasse

Golden India

150 m

Bahnhofplatz 2

Biner Backerei-Konditorei

150 m

Bahnhofstrasse 7a

Viktoria

160 m

Bahnhofplatz 2 vis a vis Gornergratbahn

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

9.0/10

Perfect

Rooms

8.6

Location

10.0

Service

9.0

Dining

8.6

4.5/5 based on 797 reviews

#42 of 107 hotels in Zermatt based on Tripadvisor

Albert

United States, April 2024

9.2/10

I had a wonderful stay at the hotel, especially enjoying the beautiful view of the Matterhorn from my cozy and comfortable room with a balcony. The service was exceptional, making my experience even better. However, the dining options were a bit tempting for my waistline. The hotel's location was perfect, allowing easy access to the town and station.

Rooms

9.0

My room with a view of the Matterhorn was luxurious and cozy, perfect for a relaxing evening. The balcony added an extra touch of charm.

Service

10.0

The exceptional service at the hotel truly stood out, making me feel well taken care of throughout my stay.

Location

10.0

The hotel's location was excellent, right in town and near the station, making it convenient for exploring and accessing various attractions.

Dining

8.0

The dining experience was delightful with a variety of delicious dishes, although some were not the best for watching my waistline.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything I needed for a comfortable and enjoyable stay.

William

United Kingdom, November 2023

9.0/10

The hotel offers slightly smaller but fully-featured rooms decorated in its renowned lavish and eccentric style, with partial views of the Matterhorn and surrounding mountains. Despite some very hot weather in Central Europe, the marble interiors maintained a comfortable atmosphere. The service was excellent, especially during luggage transfers, and the alfresco dining options added a touch of uniqueness and character. The location could not be more convenient, just around the corner from the main station and ski hire facilities, with a cozy ambiance featuring large comfy sofas and wood carvings all over. The dining experience was enjoyable, with a variety of courses served every night. Overall, a delightful stay with a few minor room size limitations.

Rooms

8.0

The rooms were slightly smaller than expected but still fully featured and decorated in the hotel's renowned lavish and eccentric style. The marble interiors added a touch of luxury, with partial views of the Matterhorn and the mountains across the valley.

Service

9.0

The staff was very helpful, especially during luggage transfers, and provided excellent service throughout my stay. The alfresco dining options added a unique touch to the overall experience.

Location

10.0

The location was fantastic, just a short walk from the main station, ski hire facilities, and the Gornergrat mountain train and bus stop. The hotel's cozy atmosphere with comfy sofas and wood carvings created a warm and inviting environment.

Dining

9.0

The dining experience was excellent, with a variety of delicious courses served every night. The dinner options were enjoyable, and the hotel's central location added to the convenience.

Facilities

9.0

The hotel's facilities were well-maintained and offered a comfortable and enjoyable stay with a touch of luxury.

Suzanne

United Kingdom, November 2023

9.0/10

The hotel offers spacious rooms with excellent amenities and breathtaking views of the Matterhorn. The service is personalized and attentive, especially during dinner. The location is ideal, being close to major attractions and transportation hubs. The dining experience is diverse and satisfying, creating a pleasant atmosphere. Overall, a great choice for a memorable stay in Zermatt.

Rooms

9.0

The rooms were spacious and well-equipped, providing a separate bedroom for our son and a balcony with a stunning view of the Matterhorn.

Service

8.0

The staff's personal touch and attention to detail, particularly during dinner, made our stay special.

Location

10.0

The hotel's central location near the train station and ski hire facilities made it incredibly convenient for exploring the town and accessing transportation easily.

Dining

9.0

The dining options offered a rich variety of warm and cold dishes, creating a pleasant dining atmosphere with excellent choices.

Facilities

9.0

The hotel provides a range of facilities to enhance the stay, ensuring guests have everything they need for a comfortable and enjoyable visit.

Margaret

United States, September 2023

9.0/10

I had a wonderful stay at this hotel! The room was very comfortable with fantastic food and excellent service from the very friendly staff. I couldn't fault it, but I wish it was a bit larger. Make sure to request a room with a view of the Matterhorn and an upper floor for a worry-free open window experience. Definitely recommend this place!

Rooms

8.0

The room with partial views of the Matterhorn and mountains across the valley was very comfortable. Just a bit on the smallish side.

Service

9.0

The service was exceptional, with friendly staff who went above and beyond.

Location

10.0

The location is fantastic, just a short walk from the train station and centrally located for easy access to everything Zermatt has to offer. The view from the balcony was stunning.

Dining

9.0

The dining experience was full of wonderful options and plentiful choices, though not all waistline-friendly. The Danish pastries were a delightful touch.

Facilities

9.0

The facilities were top-notch, with everything you could need for a comfortable and enjoyable stay.

Christine

United States, July 2023

9.0/10

I had a wonderful stay at this hotel. The room was incredibly comfortable, the food was fantastic, the service was top-notch, and the staff couldn't have been friendlier. One of the best hotel experiences I've had, especially with the extra touches like boot hat and glove dryers in individual lockers. The location was excellent, making it easy to walk to everything in town.

Rooms

9.0

The room was lovely, comfortable, and clean.

Service

9.0

The service was exceptional and very friendly.

Location

10.0

The hotel was a short walk from the train station and in the central part of town, making it convenient to get around and enjoy the amenities.

Dining

8.0

The dining experience was good, especially dinner.

Facilities

9.0

The facilities were impressive with new sauna, steam room, and shower. The place had lots of wood on the walls, interesting carvings, and a big bar area for socializing.